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What In-Home Care Costs

New York's $35/hour CareScout median for non-medical caregivers, and the point where a licensed community becomes cheaper.

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Short answer

CareScout's 2025 survey puts New York's non-medical caregiver median at $35/hour. At 44 hours a week that is roughly $6,673/month -- close to, but still under, the $7,110/month New York assisted living median. Past roughly 45-50 hours a week, in-home care in New York typically costs more than a licensed assisted living community.

The crossover math

Hours/weekApprox. monthly cost at $35/hr
10$1,517
20$3,033
40$6,067
44 (full-time)$6,673
60$9,100
168 (round-the-clock)$25,480

Once a parent needs more than roughly 45-50 hours of paid help a week, run the math directly against New York's $7,110/month assisted living median before assuming home is the cheaper option.

Source: 2025 CareScout Cost of Care Survey (survey period July-November 2025; published ~March 2026)

Questions families ask

Who actually investigates elder abuse reports in New York - a state agency or the county?

Adult Protective Services (APS) in New York is administered at the county level, through each county's Department of Social Services, consistent with the state's general structure of county-administered social services under state oversight. In Nassau County, APS operates through the Department of Social Services' Office of Adult Services (516-227-8395); in Suffolk County, it operates through the Suffolk County Department of Social Services (631-854-3232).

What happens after I make an Adult Protective Services report in Suffolk County?

Suffolk County APS caseworkers investigate allegations of abuse or neglect of impaired adults living in the community who depend on others for basic needs, and per the county's own published FAQ, caseworkers have 60 days to complete an assessment after intake. The investigation determines whether the person meets APS criteria and what services or protective interventions may be needed.

Is there a statewide phone number for adult protective services if I'm not sure whether to call Nassau or Suffolk directly?

Yes - New York maintains a statewide OCFS/HSCC number for adult services information and APS routing: 1-844-697-3505. This can help route a call correctly if you're unsure whether Nassau County Adult Protective Services (516-227-8395) or Suffolk County Adult Protective Services (631-854-3232) is the right direct line for your situation.

My parent is being discharged from a Northwell Health hospital on Long Island - who helps plan next steps?

Northwell Health is the largest healthcare system in New York State, with Long Island hospitals including North Shore University Hospital (Manhasset), Long Island Jewish Medical Center (New Hyde Park), Huntington Hospital, Glen Cove Hospital, Mather Hospital (Port Jefferson), South Shore University Hospital (Bay Shore), LIJ Valley Stream, and Peconic Bay Medical Center (Riverhead). Each hospital has its own discharge planning staff who coordinate a patient's transition to home care, rehabilitation, or a skilled nursing facility.

What's the difference between being under observation and being formally admitted to the hospital, and why does it matter afterward?

Observation status and inpatient admission are different Medicare billing classifications that a hospital assigns based on a physician's assessment of the patient's condition, and the distinction significantly affects what Medicare covers afterward. Specifically, Medicare's skilled nursing facility benefit generally requires a prior 3-day qualifying inpatient hospital stay, and time spent under observation does not count toward that requirement. Families should ask hospital staff directly and explicitly which status their parent has been assigned, since it isn't always obvious from where the patient is physically located in the hospital.

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