Adult Protective Services (APS) in New York is administered at the county level, through each county's Department of Social Services, consistent with the state's general structure of county-administered social services under state oversight. In Nassau County, APS operates through the Department of Social Services' Office of Adult Services (516-227-8395); in Suffolk County, it operates through the Suffolk County Department of Social Services (631-854-3232).
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This county-level structure is why Nassau and Suffolk have two separate APS phone numbers rather than one shared Long Island or statewide number; each county's Department of Social Services runs its own APS unit, investigating cases within its own borders, even though both operate under the same overall state framework and both counties' seniors are also served by the same statewide long-term-care Ombudsman program described elsewhere on this site. If you're not sure which county your family member's residence falls under, which matters near county borders, it's worth confirming before calling, since Nassau's Office of Adult Services and Suffolk's DSS are separate intake points. Both counties also have separate after-hours emergency lines for situations that can't wait for standard business hours.
Related questions
- How do I report suspected elder abuse or neglect in Nassau County?
- How do I report suspected elder abuse or neglect in Suffolk County?
- What happens after I make an Adult Protective Services report in Suffolk County?
- Is there a statewide phone number for adult protective services if I'm not sure whether to call Nassau or Suffolk directly?
