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Managed Long Term Care (MLTC) for Dual-Eligibles, Explained

Managed Long Term Care (MLTC) is New York's system for Medicare/Medicaid dual-eligibles, mandatory in Nassau and Suffolk since 2013.

HomeState RulesManaged Long Term Care (MLTC) for Dual-Eligibles, Ex
Short answer

New York's dual-eligible (Medicare and Medicaid) long-term-care delivery system is Managed Long Term Care (MLTC), which has two lines of business relevant to seniors: standard MLTC/Medicaid Advantage Plus plans, and PACE (Program of All-Inclusive Care for the Elderly) for members age 55 and older.

What MLTC coordinates

MLTC plans coordinate long-term services and supports -- home care, adult day care, nursing home care and ancillary/ambulatory services -- for enrollees who need nursing-home-level care but can remain in the community. PACE additionally combines Medicare and Medicaid financing under one plan for members 55 and older.

Is it mandatory here?

Yes. Mandatory MLTC enrollment has applied in Nassau and Suffolk counties since the transition period that began in 2013, for Medicaid recipients aged 21+ who need community-based long-term care for more than 120 days.

MLTC also carries a Long Island-specific detail worth knowing: the “special income standard for housing expenses” available to certain MLTC enrollees is $1,701 for the Long Island region, a different figure than in NYC or upstate regions.

Source: NYSDOH Managed Long Term Care overview

Questions families ask

Is there a separate published cost for memory care in New York?

No. CareScout's Cost of Care Survey, the primary published cost benchmark used on this site, does not survey or publish a distinct memory care cost category in either its 2024 or 2025 New York State data tables. CareScout only publishes figures for Assisted Living Community, Nursing Home (semi-private and private), Adult Day Health Care, and in-home care categories.

Is there a Long Island-specific senior care cost figure, or only a statewide number?

Only a statewide figure is published. CareScout confirms that its publicly downloadable National and State Data Tables report, the source for the cost figures cited throughout this site, provides state-level and national medians only. CareScout's underlying survey does collect metro-area (MSA-level) data that feeds its separate interactive online cost calculator, but that breakout is not included in the downloadable state tables.

Who is the Long-Term Care Ombudsman for Suffolk County, and what do they do?

Suffolk County's regional Long-Term Care Ombudsman Coordinator is Elizabeth Maxim, sponsored by Family Service League (FSL), 1444 Fifth Ave., Bay Shore, NY 11706, phone 631-470-6755. The Ombudsman Program advocates for residents in Suffolk County skilled nursing homes, assisted living, adult homes, and family-type homes for adults, and operates as part of the statewide Long Term Care Ombudsman Program housed within the NY State Office for the Aging.

Who is the Long-Term Care Ombudsman for Nassau County?

Nassau County's regional Long-Term Care Ombudsman Coordinator is Mary Clare Campion, sponsored by Family and Children's Association, located at 377 Oak Street, Fifth Floor, Garden City, NY 11530, phone 516-466-9718. Like Suffolk's coordinator, this office is part of the statewide Long Term Care Ombudsman Program administered under the NY State Office for the Aging.

What's the statewide hotline if I don't know who my local Long-Term Care Ombudsman is?

New York's statewide Long Term Care Ombudsman hotline is 1-855-582-6769. It connects callers to the Office of the State Long Term Care Ombudsman, an independent office housed within the NY State Office for the Aging, which supervises Regional Ombudsman Coordinators, including Suffolk's and Nassau's, across the state.

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